The database system used by Vetlook^TM is SQL Server 2005 System provided by microsoft. MS-SQL Server 2005 high-end database technology enables you to store data from structured, semi-structured, and unstructured documents, such as images and music, directly within the database.

The HQ or Head Quarters database is a main synced database that stores all the infomation used at multibranch level. Vetlook^TM uses this HQ Database to upload and download any information that is new to the HQ or Local Database.
For example if a user of vetlook is on the move and they update or even add a new client, it will be then stored with-in their local database. Once connected to the network this will be synchronized with the HQ database. The next day that user log's on the office computer, that local database is then updated with the update or new client that was added previously.
Now all databases are synchronized.

The Backup database is an indentical copy of the HQ Database for use of a two tire database synchronization system. This way you have a copy of all the data incase of any problems. The main use of this feature is if there were a problem with the internet connection between branches and the HQ, then Vetlook^TM will try and get its data from the online backup database. If both databases are out of reach of the system then it will synchronize automatically when it finds the connection again, and you can still work with the local database in house.

VL-DBAS or Vetlook^TM Database Access method is about the synchronization and the copy of data around your company.
The main function of the synchronization is to keep more than one copy of all company data.
For example, if you were to install another office computer you would setup another Vetlook^TM system on that new computer and arrage its settings to correspond with the branch it is addressed to.
Each office computer has its own local database to work from, or there are many other ways of setting up Vetlook^TM.

As brifly mentioned in the HQ database section, the purpose of this is: work can still be done locally and then updated as connected to the network.
The advantage with this is the data stored, can later be used by all the branch users.
If you wish, there are other options, for example: from a full application level there is a web portal, secured by your own servers, most likely stored with the HQ or BACKUP Databases. You can now access your office branch, login and work from there.

Now introducing sms technology to Vetlook^TM, there are many other options to your clients ,ensuring a smooth running of your Practice.
You can, manually send a text message to a client if needed.

Text message reminders are sent to the client if the option in the appointment made has been selected.
The options are to send recurring reminders or just the once set from a time given before the appointment.

Though Vetlook Pure Admin^TM, the sms gateways are listed, from the four compatiable gateways you can select one as default and the system will then use that gatway to send text messages though their system. To use one of the gateways you will have to register with one of them and setup your sms gateway at the "Pure Admin Level". This is an easy way of setting up an sms gateway with the system to ensure a smooth running of your Practice.

This version is more for the corporate business side, this means having a main surgery as HQ (Head Quarters) Database Server and / or the backup database.
Then with your internet the other surgery's connect though a VPN connection so they can synchronize there data day to day while working.
This configuration can handle multiple sites and multiple users simultaneously.

This version is more for the semi-corporate business side, this means having a main surgery as HQ (Head Quarters) Database Server and the backup database.
Then with your internet the other surgery's connect though a VPN connection so they can synchronize there data day to day while working.
This configuration can handle multiple sites each with one user simultaneously.

This version is for the `single surgery`, this means having a main computer as a HQ Server.
Each computer in the surgery will be linked to this computer to recive data from. Then with your internet as an option the online `vl-portal` can be accessed while on the move connecting though a VPN connection.
This configuration can handle one site and multiple users simultaneously.

This version is for the `single surgery`, this means having a main computer as a HQ Server.
Then with your internet as an option the online `vl-portal` can be accessed while on the move connecting though a VPN connection.
This configuration can handle one site and one user.

Logging in to the system has become easier, with the new barcode scan cards.
Employees can now have their own scan cards to login via Vetlook^TM, this makes it faster for the user to startup Vetlook^TM for day-to-day activities.
Users now can also personalize there working enviroment for ease and comfort making your business and your pratice or branches more efficient.
If the user or employee losses his / her card a new one can be issued though the system with out repeating the original card that was lost. While lost the user can still login to the system using their username and password, which is created by adding an employee.

Though out the use of Vetlook^TM the system will log most if not all activity to the database. This is prodomantly for the use of sending audits to `vetlook.co.uk` for either bug fixes or problems that will be fixed, and then system updates will become available.
Though Vetlook Pure Admin ^TM you can view the systems log or audit service, example if you wanted to view a descrepincy with a user not logging on to the system or view system problems that can be resolved internally. If a major error or problem occurs with the use of Vetlook^TM then though Vetlook Pure Admin ^TM you'r able to send seletive logs to `vetlook.co.uk` for analysis.

VLS Security is used though out the system, this works similar to windows server security.
Though Vetlook Pure Admin ^TM you can setup multiple user groups.
For each of these user groups you can set verious policies, these include what they can and can not do with the system. After the groups have been setup you can assign users or employees to a pacific group giving them access to policies set via their user group.

Example 1:
----Setup a group (Administrator)
--------Assign all policies
--------Assign a user (your self) to that user group.



Example 2:
----Setup a group (Employee)
--------Assign the policies you want employees to access.
--------Assign all employees to that user group.

Using a VPN (Virtual Private Network) over the internet making your data transfers secure while the system is synchronizing over more than one branch.
All Vetlook^TM database's have a locking mechanism that stops data streams from confilction while synchronizing. Example: if one branch / site was at the time synchronizing and another branch / site starts the same process the one thats starts first will synchronize untill it is finished then once finished it will unlock the database for other branches / sites to synchronize.

There are two ways of closing down the system, normally you would quit by closing the window. When the system closes it will synchronize the database or close depending on the version you have. The system will know wether it had a successful synchronize this way the next day it will do both. Now we have a new `Quit function` that will shut down the system and shut down / turn off the computer automatically.
During the automatic shut down there will 5 attempt's at synchronization if this fails the system will mark it and attempt to synchronize the next time.

Vetlook^TM supports the use of scanners, now able to scan in documents to the system as part of the client / animal record data.
These can consist of image's (i.e. X-rays), printed or hand writen documents about the history of an animal, or even test results that need to be assigned to the clients / animals history.

Vetlook^TM supports printing of documents, these are printings of POS system recpiets, consent forms, reminders and charts etc...
Vetlook^TM also supports the printing of drug labels that are placed on small bottles that contain the clients / animals medication.

Client notes are added if needed to the clients profile or account in the system.
Notes are used as part of accessing the past history on the client from either one branch to another or moving from one company to another.
Client notes can be added by writing a description and / or adding an attachment as a document or email.

The barcode scanner used with Vetlook^TM plays a big part as it is used for two parts: Logging in to the system and / or the main part is the POS system.
Vetlook^TM can still be used with out the barcode scanner as this is optional. How ever the software is sold with a scanner for your personal preference.

Vetlook^TM, as mentioned above prints drug labels, this is done using a small label printer for small sticky labels that are then placed on these small drug containers.
How ever the software is sold with a small label printer that has to be used by Vetlook^TM.

Vetlook^TM has the general administration menu that can be access by other uses depending on their user group or assigned policies.
This way the users that do have access to the admin menu items can add, edit and / or delete things like Stock types and items, animal species and breeds, procedures, and test types that are supported though billing, and much mcuh more.

Vetlook Pure Admin^TM is used by the owner and / or the administrator to setup Vetlook^TM from the start.
Vetlook Pure Admin^TM consists of features that access the HQ Database directly, this is used to filter down the branchs if used on an incorporate structure.
Vetlook Pure Admin^TM can be used to setup employees, user roles, branchs / sites, clients payment methods and unlock the databases manually if needed.
Vetlook Pure Admin^TM has lots more features including the viewing reports.